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- Jane and Michael Banks’s new nanny. She is extraordinary and strange, neat and tidy, delightfully vain yet very particular, and sometimes a little frightening, but she is always exciting. She is practically perfect in every way and always means what she says. The role calls for an excellent singer and actor who should be able to move well. Since she carries a majority of the show, precision and diction are key.
- The narrator of the story, is a good friend to Mary Poppins. An everyman, Bert is a chimney sweep and a sidewalk artist, among many other occupations. With a twinkle in his eye and a skip in his step, Bert watches over the children and the goings-on around Cherry Tree Lane. He is a song-and-dance man with oodles of charm who is wise beyond his years.
- Husband to Winifred and father to Jane and Michael, is a banker to the very fiber of his being. Demanding "precision and order" in his household, he is a pip-and-slippers man who doesn't have much to do with his children and believes that Miss Andrew, his cruel, strict childhood nanny, gave him the perfect upbringing. George's emotional armor, however off-putting, conceals a sensitive soul.
- George's wife and Jane and Michael's mother. She is a loving homemaker who is busy trying to live up to her husband's social aspirations while striving to be a model wife and mother. Cast an actor who can portray a great warmth and depth of feeling.
- The high-spirited daughter of Mr. and Mrs. Banks, bright and precocious but can be willful and inclined to snobbishness.
- The cheeky son of Mr. and Mrs. Banks. Excitable and naughty, he adores his father and longs desperately for his attention. Both he and Jane misbehave in order to get the attention of their parents.
- The housekeeper and cook for the Banks family. Overworked, she’s always complaining that the house is understaffed. Her intimidating exterior is a cover for the warmth underneath.
- The houseboy to the Banks family. Forgetful and clumsy, he often bungles simple tasks.
- Katie Nanna is Jane and Michael’s nanny at the beginning of the show. Overwhelmed and upset, she has absolutely had her fill of the Banks children.
- Neleus is a statue who, once brought to life by Mary Poppins, is very happy to befriend Jane and Michael.
- The Bird Woman is covered in a patchwork of old shawls, her pockets stuffed with bags of crumbs for the birds. She tries to sell the crumbs to Passersby, who ignore her as if she doesn’t exist.
- Miss Smythe is the bank Chairman’s humorless secretary.
- Chairman, the head of the bank where Mr. Banks is employed, is an Edwardian stuffed shirt.
- Von Hussler is a businessman seeking a loan from the bank for a shady business deal.
- John Northbrook is an honest businessman seeking a loan to build a factory for his community.
- Mrs. Corry owns a magical Talking Shop. She is a mysterious woman of indeterminate age, but has plenty of spirit and is sharp as a tack.
- Miss Andrew is George’s overbearing and scary childhood nanny. With her bottle of nasty- tasting brimstone and treacle to keep naughty children in line, she is a bully who only knows one way of doing things: her way.
- The Policeman, a neighborhood patrol officer, and the Messenger, who delivers a summons to George from the bank.
- Chimney Sweeps (including Sweep 1,
Sweep 2, Sweep 3, and Sweep 4) are Bert’s cheerful, friendly, and agile friends who keep London’s chimneys in working order.
- PARK STROLLERS: The Park Strollers are citizens of London who go from drab and dreary to bright and colorful as they get swept up in Mary Poppins’s adventures in the park. STATUES: The Statues are stone sculptures. Thanks to Mary Poppins, these works of art come alive and dance with Bert and the Park Strollers. HONEYBEES: The Honeybees are conjured by Mary Poppins to help teach the children the benefits of “A Spoonful of Sugar.” CLERKS: The Clerks, like George, are employees at the bank. VAGRANTS, BUSKERS, and PASSERBY: Vagrants, Buskers, and Passerby are citizens of London passing by the cathedral during “Feed the Birds.” CUSTOMERS: The Customers are bright, colorful British citizens visiting Mrs. Corry’s Talking Shop. KITE FLYERS: Kite Flyers consist of families flying kites in the park.